Shipping policy

ORDER PROCESSING
Please allow 7-10 days to process your order, excluding shipping time. We create many of the products in our store as orders are placed for them; if we have stock on hand for your order, processing time will be faster. You’ll receive an email to let you know your order is on the way.

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before noon Monday-Friday, will be delivered the next business day [NOTE: dependent upon stock on hand]. You’ll receive an email to let you know your order is on the way!

DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

We do not ship outside of the United States at this time.

REFUNDS, RETURNS AND EXCHANGES
All returns are subject to prior approval from customer service. Please contact us at customer-service@inkandstars.com.

We accept returns/exchanges if the item is unused and in its original condition; undamaged, unwashed, with all tags still attached. Refund is based on merchandise cost; shipping is not refunded. Exchanges are for equivalent merchandise cost. Customer is responsible for return shipping costs. 

In the event that your order arrives damaged in any way, please contact us as soon as possible at customer-service@inkandstars.com with your order number, and a photo of the item’s condition. We address these on a case-by-case basis, and will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at customer-service@inkandstars.com.